TONBRIDGE & MALLING CITIZENS ADVICE BUREAU |
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How we can help you
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Helping the Community through Social Policy CampaignsCitizens Advice Bureaux have a huge wealth of information about the problems people experience because of the many enquiries brought to them. We work proactively to prevent similar problems happening to others. National campaigning We use this evidence to highlight the effects that policies have on real people in the real world, and to suggest where improvements can be made to the policies and services of national and local government and businesses. We aim to stop problems at their source, using the direct experience of the communities that CABx serve. Each bureau sends information about the problems brought to them (but not identifying any individual clients) to Citizens Advice. Evidence is collated to help social policy officers identify national trends. The CAB can then present evidence to policy makers by writing reports and submissions, participating in consultations to improve policies and lobbying Parliament to get laws changed. Local/Regional Campaigning With local or regional issues, bureaux may act individually or join forces with other CABx and outside agencies, using their client evidence to lobby MPs, Assembly Members (AMs), councillors, local authorities and others as well as presenting their findings in the media. |