TONBRIDGE & MALLING CITIZENS ADVICE BUREAU

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The CAB Service is

  • Independent
  • Impartial
  • Confidential
  • Free

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Volunteer advisers at the CAB have varied backgrounds and experience but all have been through the CAB training programme



Volunteering opportunities

We are looking for volunteers who would like to become gateway assessors.

Gateway assessors undertake shorter interviews usually on the telephone and sometimes in person and are often the first point of contact for people who contact the CAB.

Full training will be given and no prior knowledge is required.

If you are interested in this role, please call our admin line on 01732 361709 (no advice on this line) or pop into the Bureau in Tonbridge.

Welcome to the Tonbridge & Malling CAB

The CAB at the Tonbridge Bureau


Tonbridge CAB front view

How to find Tonbridge CAB
Tonbridge CAB is in a white building next to the Cooperative car park.
The Cooperative is located in Tonbridge High Street.

Map
Click here to go to a map showing Tonbridge CAB's location.

Tonbridge Address
3-4 River Walk
Tonbridge
Kent
TN9 1DT

Telephone help
01732 440 488
Answerphone service - leave your number and a message and we will ring you back.

Email Advice
We are currently unable to offer advice by email. Please call our telephone service on 01732 440 488 where you can leave a message and we will ring you back.

Public transport
Nearest bus stop - Castle
Nearest station - Tonbridge station (10 min walk)

Nearest car park
Bradford Street


Tonbridge CAB
Drop-in Service

(Subject to available advisers)
Monday 10am - 12 noon

12 noon - 4pm
Drop-in service

Assisted Information
Tuesday 10am - 12 noon

12 noon - 4pm
Drop-in service

Assisted information
Wednesday No drop-in service

Thursday 10am - 12 noon

12 noon - 4pm
Drop-in service

Assisted information
Friday 10am - 12 noon

12 noon - 4pm
Drop-in service

Assisted information


DROP-IN SERVICE - A procedure has been introduced to minimise queue time:

If possible, it is recommended to come in to the bureau at about 9.45am, where you will then be seen at 10am or be given a scheduled time to return for an interview. This avoids having to wait in the waiting room for long periods.


SHORT INTERVIEWS - When you ring the bureau for telephone advice or visit us for drop-in service, you may be given a short interview first to help us to assess how best to help you.

ASSISTED INFORMATION - Advisers might be in interviews at this time, but we will try to help you find information which can help your problem.

VOLUNTEERS - Our advisers are all volunteers. If you would like to become an adviser, please click HERE to see more information about how you could help us.


The CAB in Aylesford

Venue: RBLI Aylesford, Welfare and Property Office, Hall Road, Aylesford, ME20 7NL

When: Thursday mornings

Appointments only: Call 01732 440 488 which is an answerphone to leave your number and telephone message and we will call you back

Click here to go to a map showing RBLI Aylesford's location



The CAB in East Malling

East Malling
Venue: East Malling Neighbour Safety Office, 18 Twisden Road, East Malling, ME19 6SA

When: Tuesday mornings

Appointments only: Call 01732 440 488 which is an answerphone to leave your number and telephone message and we will call you back

Click here to go to a map showing Twisden Road's location


The CAB at K College

CAB has an outreach at K College in Tonbridge for students and staff of the College.

Students and staff should contact Student Services for more details or call 01732 440 488 which is an answerphone to leave your number and telephone message and we will call you back


The CAB in Kings Hill

Kings Hill
Venue: Gibson Building, Gibson Drive, Kings Hill, West Malling, ME19 4LZ

When: Wednesday mornings

Appointments only: Call 01732 440 488 which is an answerphone to leave your number and telephone message and we will call you back


The CAB at Platform 51 (formerly YWCA) in Tonbridge

CAB has an outreach at Platform 51 in Tonbridge for people already attending there.

Anyone at Platform 51 interested in a CAB appointment should speak to the Platform 51 staff.

The CAB in Snodland

Snodland
Venue: Holmesdale Technology College, Malling Road, Snodland, ME6 5HS

When: Monday mornings

Appointments only: Call 01732 440 488 which is an answerphone to leave your number and telephone message and we will call you back

Click here to go to a map showing Holmesdale Technology College's location

Other help

Online advice

24 hour online information on the Citizens Advice website.

Click on the Advice Guide logo below to visit the site.

Advice Guide logo





Website - Tonbridge CAB