TONBRIDGE & MALLING CITIZENS ADVICE BUREAU

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VOLUNTEER IT SUPPORT NEEDED

To support our new advice services based in:

Kings Hill

Snodland

East Malling

Click HERE to find out more about the new opportunity for a volunteer IT support person.

The CAB Service is

Independent
Impartial
Confidential
Free

Volunteer advisers at the CAB have varied backgrounds and experience but all have been through the CAB training programme

Welcome to the Tonbridge & Malling CAB

The CAB in Tonbridge

How to find Tonbridge CAB
Tonbridge CAB is in a white building next to the Somerfield car park.
Somerfield is located in Tonbridge High Street.

Map
Click here to go to a map showing Tonbridge CAB's location.

Tonbridge Address
3-4 River Walk
Tonbridge
Kent
TN9 1DT

Telephone
Advice Line
01732 440 488
Answerphone service - leave your number and a message and we will ring you back

Reception
01732 373 820

Email Advice
Click here to go to the email form.

Public transport
Nearest bus stop - Castle
Nearest station - Tonbridge station (10 min walk)

Nearest car park
Bradford Street

*NEW* Evening Advice 2010
Evening advice is available in January and February 2010 for those who cannot come to our day service.

Following dates and times only.

It is a drop in service. Earliest arrivals will be seen first, so come early if you can.

Please bring all relevant paperwork (e.g. statements from your creditors for debt issues, employment contracts for employment issues, etc.)

6pm - 8pm at Tonbridge Bureau

Tuesday evenings

19 January 2010
26 January 2010
2 February 2010
9 February 2010

Tonbridge CAB Drop-in Service (Subject to available advisers)
Monday	10am - 12 noon 12 noon - 4pm	Drop-in service Assisted Information
Tuesday	10am - 12 noon 12 noon - 4pm	Drop-in service Assisted information
Wednesday	No drop-in service
Thursday	10am - 12 noon 12 noon - 4pm	Drop-in service Assisted information
Friday	10am - 12 noon 12 noon - 4pm	Drop-in service Assisted information

DROP-IN SERVICE - A new procedure has been introduced to minimise queue time:

If possible, it is recommended to come in to the bureau at about 9.45am, where you will then be seen at 10am or be given a scheduled time to return for an interview. This avoids having to wait in the waiting room for long periods.

Alternatively, you can ring the Reception on 01732 373 820 at 10am to book a slot for later in the day.

SHORT INTERVIEWS - When you ring the bureau for telephone advice or visit us for drop-in service, you may be given a short interview first to help us to assess how best to help you.

ASSISTED INFORMATION - Advisers might be in interviews at this time, but we will try to help you find information which can help your problem.

VOLUNTEERS - Our advisers are all volunteers. If you would like to become an adviser, please click HERE to see more information about how you could help us.

The CAB at Tonbridge Castle Gateway

The front entrance to the Gateway Gateway front view

CAB now have a desk at the new Gateway at the Council offices situated next to the entrance to Tonbridge Castle.

The Tonbridge Castle Gateway CAB desk offers an initial assessment of your enquiry and assisted information. Problems requiring full advice may need to be referred to our main Tonbridge Bureau.

The rear entrance to the Gateway

The CAB in Snodland

Venue: Holmesdale Technology College, Malling Road, Snodland, ME6 5HS

When: Monday mornings

Appointments only: Call 01732 440 488 which is an answerphone to leave your number and telephone message and we will call you back

Click here to go to a map showing Holmesdale Technology College's location

The CAB in Kings Hill

Venue: Gibson Building, Gibson Drive, Kings Hill, West Malling, ME19 4LZ

When: Thursday mornings

Appointments only: Call 01732 440 488 which is an answerphone to leave your number and telephone message and we will call you back

The CAB in East Malling

Venue: East Malling Neighbour Safety Office, 18 Twisden Road, East Malling, ME19 6SA

When: Tuesday mornings

Appointments only: Call 01732 440 488 which is an answerphone to leave your number and telephone message and we will call you back

Click here to go to a map showing Twisden Road's location

Other help

Online advice

24 hour online information on the Citizens Advice website.

Click on the Advice Guide logo below to visit the site.

Email Advice
Click here to go to the email form.

Website - Tonbridge CAB