TONBRIDGE & MALLING CITIZENS ADVICE BUREAU

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How we can help you

Volunteering

Debt pack

Benefits Check Form

Annual Report

Donate

Conference & Training Room

Tonbridge & Malling CAB hosts the South East Consumer Empowerment Partnership.
South East CEP




The CAB Service is

  • Independent
  • Impartial
  • Confidential
  • Free


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Volunteer advisers at the CAB have varied backgrounds and experience but all have been through the CAB training programme


Volunteering opportunities

We are looking for volunteers who would like to become gateway assessors.

Gateway assessors undertake shorter interviews usually on the telephone and sometimes in person and are often the first point of contact for people who contact the CAB.

Full training will be given and no prior knowledge is required.

If you are interested in this role, please call our admin line on 01732 361709 (no advice on this line) or pop into the Bureau in Tonbridge.

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Welcome to the Tonbridge & Malling CAB

The CAB at the Tonbridge Bureau


Tonbridge CAB front view

How to find Tonbridge CAB
Tonbridge CAB is in a white building next to the Poundland car park.
The Poundland is located in Tonbridge High Street.

Map
Click here to go to a map showing Tonbridge CAB's location.

Tonbridge Address
3-4 River Walk
Tonbridge
Kent
TN9 1DT

Telephone help
01732 440 488
Answerphone service - leave your number and a message and we will ring you back.

Email Advice
We are currently unable to offer advice by email. Please call our telephone service on 01732 440 488 where you can leave a message and we will ring you back.

Public transport
Nearest bus stop - Castle
Nearest station - Tonbridge station (10 min walk)

Nearest car park
Bradford Street


Tonbridge CAB
Drop-in Service

(Subject to available advisers)
Monday 10am - 12 noon

12 noon - 4pm
Drop-in service

Assisted Information
Tuesday 10am - 12 noon

12 noon - 4pm
Drop-in service

Assisted information
Wednesday No drop-in service

Thursday 10am - 12 noon

12 noon - 4pm
Drop-in service

Assisted information
Friday 10am - 12 noon

12 noon - 4pm
Drop-in service

Assisted information


DROP-IN SERVICE - A procedure has been introduced to minimise queue time:

If possible, it is recommended to come in to the bureau at about 9.45am, where you will then be seen at 10am or be given a scheduled time to return for an interview. This avoids having to wait in the waiting room for long periods.


SHORT INTERVIEWS - When you ring the bureau for telephone advice or visit us for drop-in service, you may be given a short interview first to help us to assess how best to help you.

ASSISTED INFORMATION - Advisers might be in interviews at this time, but we will try to help you find information which can help your problem.

APPOINTMENTS POLICY - Click here for our detailed appointments policy

VOLUNTEERS - Our advisers are all volunteers. If you would like to become an adviser, please click HERE to see more information about how you could help us.


Website disclaimer, copyright and privacy

Disclaimer

Tonbridge & Malling CAB has tried to ensure that the information on this website is accurate. However, Tonbridge & Malling CAB will not accept liability for any loss, damage or inconvenience arising as a consequence of any use of or the inability to use any information on this website. Tonbridge & Malling CAB endeavours to provide a service of the highest quality. However, we cannot guarantee that our service will be uninterrupted or error-free. We are not responsible for claims brought by third parties arising from your use of this website. Tonbridge & Malling CAB.CAB assumes no responsibility for the contents of linked websites. The inclusion of any link should not be taken as endorsement of any kind by Tonbridge & Malling CAB, of the linked website or any association with its operators. Further, we have no control over the availability of the linked pages.

Copyright

Material on this website, including text and images, is protected by copyright. It may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal, non-commercial use. Prior written consent of the copyright holder must be obtained for any other use of material. Copyright in all materials and/or works comprising or contained within this website remains with Tonbridge & Malling CAB and other copyright owner(s) as specified. No part of this site may be distributed or copied for any commercial purpose.

Privacy policy and data protection

Data protection

Tonbridge & Malling CAB complies with the Data Protection Act 1998 (the "Act"). For the purposes of the Tonbridge & Malling CAB is the Data Controller

Tonbridge & Malling CAB is committed to safeguarding your privacy, while providing a high quality of service. Tonbridge & Malling CAB will treat your personal information as confidential and your details will not be given or sold to anyone. We will use the information collected online to help us understand more about how our site is used by visitors, and to develop and enhance our services to you.

Click here for our detailed email privacy and confidential data policy


The CAB in Aylesford

Venue: RBLI Aylesford, Welfare and Property Office, Hall Road, Aylesford, ME20 7NL

When: Thursday mornings

Appointments only: Call 01732 440 488 which is an answerphone to leave your number and telephone message and we will call you back

Click here to go to a map showing RBLI Aylesford's location


The CAB in Borough Green

Venue: Borough Green Library, High St, Borough Green, TN15 8BJ

When: Wednesdays

Drop in: Open 10am to 3pm.

Telephone for an appointment: You can also call 01732 440 488 which is an answerphone to leave your number and telephone message and we will call you back

Click here to go to a map showing Borough Green Library's location



The CAB in Kings Hill

Kings Hill
Venue: Gibson Building, Gibson Drive, Kings Hill, West Malling, ME19 4LZ

When: Wednesday mornings

Appointments only: Call 01732 440 488 which is an answerphone to leave your number and telephone message and we will call you back



The CAB in Larkfield

Larkfield Library
Venue: Larkfield Library, Martin Square, Larkfield, ME20 6QW

When: Tuesday mornings

Appointments only: Call 01732 440 488 which is an answerphone to leave your number and telephone message and we will call you back

Click here to go to a map showing Larkfield Library's location


The CAB in Snodland

Snodland
Venue: Holmesdale Technology College, Malling Road, Snodland, ME6 5HS

When: Monday mornings

Appointments only: Call 01732 440 488 which is an answerphone to leave your number and telephone message and we will call you back

Click here to go to a map showing Holmesdale Technology College's location




Other help

Online advice

24 hour online information on the Citizens Advice website.

Click on the Advice Guide logo below to visit the site.

Advice Guide logo





Website - Tonbridge & Malling CAB