TONBRIDGE & MALLING CITIZENS ADVICE BUREAU

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VOLUNTEER IT SUPPORT NEEDED

To support our new advice services based in:

Kings Hill

Snodland

East Malling


Click HERE to find out more about the new opportunity for a volunteer IT support person.



The CAB Service is

  • Independent
  • Impartial
  • Confidential
  • Free

person11 person3 person8 person1
Volunteer advisers at the CAB have varied backgrounds and experience but all have been through the CAB training programme

Welcome to the Tonbridge & Malling CAB

The CAB at the Tonbridge Bureau


Tonbridge CAB front view

How to find Tonbridge CAB
Tonbridge CAB is in a white building next to the Somerfield car park.
Somerfield is located in Tonbridge High Street.

Map
Click here to go to a map showing Tonbridge CAB's location.

Tonbridge Address
3-4 River Walk
Tonbridge
Kent
TN9 1DT

Telephone
Advice Line
01732 440 488
Answerphone service - leave your number and a message and we will ring you back

Reception
01732 373 820

Email Advice
Click here to go to the email form.

Public transport
Nearest bus stop - Castle
Nearest station - Tonbridge station (10 min walk)

Nearest car park
Bradford Street


Tonbridge CAB
Drop-in Service

(Subject to available advisers)
Monday 10am - 12 noon

12 noon - 4pm
Drop-in service

Assisted Information
Tuesday 10am - 12 noon

12 noon - 4pm
Drop-in service

Assisted information
Wednesday No drop-in service

Thursday 10am - 12 noon

12 noon - 4pm
Drop-in service

Assisted information
Friday 10am - 12 noon

12 noon - 4pm
Drop-in service

Assisted information


DROP-IN SERVICE - A new procedure has been introduced to minimise queue time:

If possible, it is recommended to come in to the bureau at about 9.45am, where you will then be seen at 10am or be given a scheduled time to return for an interview. This avoids having to wait in the waiting room for long periods.

Alternatively, you can ring the Reception on 01732 373 820 at 10am to book a slot for later in the day.

SHORT INTERVIEWS - When you ring the bureau for telephone advice or visit us for drop-in service, you may be given a short interview first to help us to assess how best to help you.

ASSISTED INFORMATION - Advisers might be in interviews at this time, but we will try to help you find information which can help your problem.

VOLUNTEERS - Our advisers are all volunteers. If you would like to become an adviser, please click HERE to see more information about how you could help us.

EVENING ADVICE

By appointment only.

Available on the 1st and 3rd Tuesday evenings of each month, from 6pm to 8pm. Forthcoming dates are:

6 July 2010
20 July 2010
3 August 2010
17 August 2010
7 September 2010
21 September 2010
5 October 2010
19 October 2010
2 November 2010
16 November 2010

To book an appointment, please ring 01732 440 488 to leave your name and number and an adviser will ring you back.

You may be given a short telephone interview to ensure that an evening appointment is right for your problem. For instance, if we will need to contact an agency or department that is only open in normal office hours, a day advice session may be better.

The CAB in Snodland

Snodland
Venue: Holmesdale Technology College, Malling Road, Snodland, ME6 5HS

When: Monday mornings

Appointments only: Call 01732 440 488 which is an answerphone to leave your number and telephone message and we will call you back

Click here to go to a map showing Holmesdale Technology College's location

The CAB in Kings Hill

Kings Hill
Venue: Gibson Building, Gibson Drive, Kings Hill, West Malling, ME19 4LZ

When: Thursday mornings

Appointments only: Call 01732 440 488 which is an answerphone to leave your number and telephone message and we will call you back



The CAB in East Malling

East Malling
Venue: East Malling Neighbour Safety Office, 18 Twisden Road, East Malling, ME19 6SA

When: Tuesday mornings

Appointments only: Call 01732 440 488 which is an answerphone to leave your number and telephone message and we will call you back

Click here to go to a map showing Twisden Road's location

The CAB at Tonbridge Castle Gateway

The front entrance to the Gateway Gateway front view

CAB now have a desk at the new Gateway at the Council offices situated next to the entrance to Tonbridge Castle.

The Tonbridge Castle Gateway CAB desk offers an initial assessment of your enquiry and assisted information. Problems requiring full advice may need to be referred to our main Tonbridge Bureau.

Gateway rear view
The rear entrance to the Gateway

Other help

Online advice

24 hour online information on the Citizens Advice website.

Click on the Advice Guide logo below to visit the site.

Advice Guide logo



Email Advice
Click here to go to the email form.



Website - Tonbridge CAB